Privacy Policy for CRM Services, LLC
Last Updated: May 1, 2025
Welcome to CRM Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our website, contact us, or utilize our services in SW Washington.
1. Information We Collect:
We may collect the following types of information from you:
- Personal Identification Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when you contact us through our website, email, phone, or during consultations.
- Project-Related Information: If you engage our services, we may collect information related to your home, remodeling plans, service requests, preferences, and any other details necessary to provide our services effectively. This may include photographs and videos of your property with your consent.
- Website Usage Data: We may automatically collect certain information about your interaction with our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may use cookies and similar tracking technologies for this purpose (please see our “Cookies Policy” section below for more details).
- Communication Data: Records of our communications with you, including emails, phone calls, and other correspondence.
2. How We Use Your Information:
We may use your information for the following purposes:
- To Provide and Manage Our Services: To understand your needs, provide estimates, schedule services, manage projects, communicate with you about your project, and fulfill our contractual obligations.
- To Respond to Inquiries: To answer your questions, respond to your requests, and provide customer support.
- To Improve Our Website and Services: To analyze website usage data, understand user preferences, and make improvements to our website content, functionality, and service offerings.
- To Send Marketing Communications: With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find interesting. You can opt-out of receiving these communications at any time (please see the “Your Choices” section below).
- To Ensure Website Security: To monitor and protect our website from security threats, fraud, and other malicious activity.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
3. How We Share Your Information:
We may share your information with the following parties:
- Service Providers: We may engage third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, email marketing, payment processing). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: In some cases, we may partner with other businesses to offer joint services or promotions. If we share your information with a business partner, we will provide you with notice and an opportunity to opt-out where required.
- Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties if we are required to do so by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of such a transaction.
4. Cookies Policy:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect website usage data. Cookies are small text files that are placed on your device when you visit a website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
We may use cookies for purposes such as:
- Essential Cookies: These cookies are necessary for the basic functionality of our website.
- Analytics Cookies: These cookies help us understand how users interact with our website, allowing us to improve its performance and content.
- Marketing Cookies: With your consent, these cookies may be used to track your browsing activity and deliver targeted advertisements.
You can control cookies through your browser settings. Most web browsers allow you to manage your cookie preferences, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards appropriate to the sensitivity of the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.
6. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Choices:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request that any inaccurate or incomplete information be corrected.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings as described in our “Cookies Policy” section.
- Other Rights: Depending on your location, you may have other rights regarding your personal information, such as the right to request deletion or restriction of processing. Please contact us if you wish to exercise these rights.
8. Links to Other Websites:
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
9. Children’s Privacy:
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe that we have inadvertently collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.
10. Updates to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
CRM Services 12209 NE Fourth Plain Blvd #JJ, Vancouver, WA. 98682, Info@crmsvc.com, 503-898-0276
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.